Legal

Terms and Conditions

These terms and conditions apply to all quotations, agreements, and services provided by Zavi Events Nederland.

Zavi Events Nederland

Trade name of Zanaro B.V.

Chamber of Commerce (KvK): 99115344

Nieuwegein, Utrecht, The Netherlands

Last updated: April 4, 2026

Article 1: Definitions

Client: any natural person or legal entity that requests a quotation from or enters into an agreement with Zavi Events Nederland.
Service Provider: Zavi Events Nederland, established in Nieuwegein, Utrecht, registered with the Chamber of Commerce under number 99115344.
Services: all services offered by the Service Provider, including but not limited to photobooths, videobooths, decoration, entertainment, and supplementary event services.
Event: the occasion organised by the Client for which the Services are provided or performed.

These terms and conditions apply to all quotations, agreements, deliveries, and services of the Service Provider.
Deviations from these terms are only valid if confirmed in writing in advance by the Service Provider.
The applicability of any purchase or other terms and conditions of the Client is expressly rejected, unless otherwise agreed in writing.

All quotations issued by the Service Provider are non-binding and valid for 30 days, unless stated otherwise in writing.
An agreement is formed once the Client has accepted a quotation in writing and the Service Provider has confirmed the assignment in writing.
Obvious errors or mistakes in quotations, confirmations, or other communications do not bind the Service Provider.

All prices communicated by the Service Provider are exclusive of VAT, unless explicitly stated otherwise in writing.
The Client shall pay a fixed deposit of €75 including VAT within 7 days of the invoice date.
The remaining balance must be paid in full no later than one week before the event.
If payment is not received on time, the Service Provider may suspend or cancel the performance of the Services without being liable for any damage or delay.

Cancellation by the Client must always be communicated in writing.
In the event of cancellation more than 30 days before the event, 25% of the total agreed amount is due.
In the event of cancellation between 14 and 30 days before the event, 50% of the total agreed amount is due.
In the event of cancellation less than 14 days before the event, 100% of the total agreed amount is due.

The Client shall ensure that the Service Provider has access to the venue at least 60 minutes before the agreed start time for setup and testing.
The Client shall provide, at no cost, at least one proper 230V power outlet within 5 metres of the setup location, unless agreed otherwise in writing.
The Client shall provide sufficient free, safe, and dry space for the performance of the Services and unobstructed access for setup and teardown.
If the venue or facilities do not meet reasonable requirements, the Service Provider may adjust, suspend, or limit the work.

The Service Provider is only liable for direct damage that is a direct result of an attributable shortcoming.
Any liability of the Service Provider is limited to a maximum of the invoice amount of the relevant agreement.
The Service Provider is not liable for indirect damage, consequential damage, loss of profit, or damage caused by third parties.

Force majeure means any circumstance beyond the reasonable control of the Service Provider that makes performance temporarily or permanently impossible.
This includes, but is not limited to, illness, equipment failure, transport problems, government measures, extreme weather conditions, and failure of suppliers.
In the event of force majeure, the Service Provider may postpone or adjust the performance, or dissolve the agreement in whole or in part, without being liable for damages.

All materials, formats, designs, and concepts provided by the Service Provider remain the property of the Service Provider, unless agreed otherwise in writing.
Photos and videos taken during the event or showing the delivered Services may be used by the Service Provider for portfolio, website, and marketing purposes.
If the Client objects to this, the Client must notify the Service Provider in writing in advance.

Complaints regarding the performance of the agreement must be submitted in writing within 7 days after the event to info@zavievents.nl.
If a complaint is not submitted in a timely manner, any right to repair, replacement, or compensation with regard to that complaint shall lapse.

All legal relationships between the Client and the Service Provider are exclusively governed by Dutch law.
Disputes shall be exclusively submitted to the competent court of the District Court of Midden-Nederland.